Shipping Info

ORDER PROCESSING:

Please allow up to 2 days to process your order. After that, you will receive an email to let you know your order is on the way.

FREE SHIPPING

All orders are shipped for free inside and outside the United States. Orders are generally received within 2-3 weeks using USPS (in conjunction with your country's national postal service), UPS or DHL.

TAXES, TARIFFS AND CUSTOMS FEES

For orders from Virginia in the United States, we collect sales tax of 6% as required by Virginia law.

If you are outside the United States, your country's customs agency may charge you taxes, tariffs or fees. Every country's rules are different. For many countries, the order value must be over a certain amount. Often, this is around $50 or $75. You should check with your country's customs department about what their rules are before placing an order.

INTERNATIONAL SHIPPING

We offer international shipping to the following countries:

Australia

Austria

Belgium

Botswana

Canada

China

Czech Republic

Denmark

Finland

France

Germany

Hong Kong

Ireland

Israel

Italy

Japan

Luxembourg

Malaysia

Monaco

Netherlands

New Zealand

Norway

Poland

Portugal

Saudi Arabia

Singapore

South Africa

South Korea

Spain

Sweden

Switzerland

Taiwan

United Arab Emirates

United Kingdom

United States of America

At this time, we do not ship to the following countries:

Argentina

Afghanistan

Belarus

Bhutan

Brazil

Brunei Darussalam

Central African Republic

Cuba

Democratic Republic of Congo

Eritrea

Haiti

India

Indonesia

Iran

Lao People's Democratic Republic

Libya

Myanmar

Nigeria

North Korea

Romania

Russian Federation

Somalia

Sudan

Syria

Venezuela

Yemen

Zimbabwe

REFUNDS, RETURNS AND EXCHANGES

We accept returns up to 60 days after delivery, if the item is mostly unused or in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please Contact Us as soon as possible with your order number and a photo of the item’s condition. We will be happy to process a return or exchange for you.

If you have any further questions, please don't hesitate to contact us through our Contact Us page.