Shipping Info
ORDER PROCESSING:
Please allow up to 2 days to process your order. After that, you will receive an email to let you know your order is on the way.
FREE SHIPPING
All orders are shipped for free inside and outside the United States. Orders are generally received within 2-3 weeks using USPS (in conjunction with your country's national postal service), UPS or DHL.
TAXES, TARIFFS AND CUSTOMS FEES
For orders from Virginia in the United States, we collect sales tax of 6% as required by Virginia law.
If you are outside the United States, your country's customs agency may charge you taxes, tariffs or fees. Every country's rules are different. For many countries, the order value must be over a certain amount. Often, this is around $50 or $75. You should check with your country's customs department about what their rules are before placing an order.
INTERNATIONAL SHIPPING
We offer international shipping to the following countries:
Australia
Austria
Belgium
Botswana
Canada
China
Czech Republic
Denmark
Finland
France
Germany
Hong Kong
Ireland
Israel
Italy
Japan
Luxembourg
Malaysia
Monaco
Netherlands
New Zealand
Norway
Poland
Portugal
Saudi Arabia
Singapore
South Africa
South Korea
Spain
Sweden
Switzerland
Taiwan
United Arab Emirates
United Kingdom
United States of America
At this time, we do not ship to the following countries:
Argentina
Afghanistan
Belarus
Bhutan
Brazil
Brunei Darussalam
Central African Republic
Cuba
Democratic Republic of Congo
Eritrea
Haiti
India
Indonesia
Iran
Lao People's Democratic Republic
Libya
Myanmar
Nigeria
North Korea
Romania
Russian Federation
Somalia
Sudan
Syria
Venezuela
Yemen
Zimbabwe
REFUNDS, RETURNS AND EXCHANGES
We accept returns up to 60 days after delivery, if the item is mostly unused or in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please Contact Us as soon as possible with your order number and a photo of the item’s condition. We will be happy to process a return or exchange for you.
If you have any further questions, please don't hesitate to contact us through our Contact Us page.
You can read more about returns, exchanges and refunds here.